Customer Service

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1515 W NC Highway 54 , Durham, NC, 27707

"Many of us have had the frustrating experience of having to first tell our problem to the secretary, then the assistant, the nurse and finally having a minute or two to re-tell it to the doctor. We begin with the doctor listening to you. Dr. Ramos begins by listening to your concerns, reviewing your individual history and explaining the examination process and diseases that may be affecting you. Only when your past experiences and dental and medical history is thoroughly discussed is the examination started. Your examination involves you and is not merely the collection of data for the doctor to ponder over. We explain what we see and what is healthy and unhealthy. We call this unique way of examination a “guided tour” of your mouth. Typically on the first visit you have the doctor’s undivided attention prior to any treatment being initiated."